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Roadway
Express
Name:
Roadway Express
Address:
1077 George
City: Akron
State:
OH Employees:
28,000
Products:
Transportation
Roadway Express, Inc. has opened a new service terminal in
Puebla
. This new
service center is one of 19 Roadway facilities serving the Mexican
market.
Nora Arroyo,
Puebla
terminal
manager, stated that the new facility is large, modern and capable
of satisfying the growing demands of the marketplace. It will also
allow Roadway to improve services that were previously provided.
“Our customers already know the convenience and reliability of
working with a single carrier for door-to-door service. They will
continue to have a competitive advantage.”
Roadway has been serving the
Puebla
market for
more than 10 years. The city is 75 miles south of
Mexico City
and mainly
ships automotive parts, textiles and electronics. The growth of
Roadway’s service in the surrounding areas motivated the opening
of this new base of operations, which will enhance service to
local and regional businesses in
Puebla
, including
the cities of
Tlaxcala
,
Veracruz
, Tehuacán,
Teziutlán,
Cholula
and San Martín
Texmelucan. Bob Carr, vice president of international for Roadway,
states, “Our Puebla terminal will provide enhanced customer
service and allow us to extend our existing capabilities to
increased market coverage with quicker response time.”
Roadway’s wholly-owned subsidiary, Roadway Express, S.A.
de C.V., now includes 11 terminals in
Mexico
, more than
any other U.S.-based less-than-truckload carrier, serving key
industrial, manufacturing and gateway cities. Roadway manages a
dedicated fleet of equipment with satellite tracking in its
vehicles, a workforce trained in Roadway’s systems and quality
management and complete access to Roadway’s vast information
technology system. Roadway also operates eight additional
terminals along the U.S./Mexico border to further serve the
Mexico
market and
maquiladora industries.
Roadway implemented the border ambassador service that
provides seamless best-at-the-border transportation to and from
Mexico
. The
bilingual service significantly improves customers’ ability to
manage their cross-border shipments by assisting them with export
documents, trouble shooting and providing full service tracking
notification. The border ambassadors can be reached by calling
(800) 468-5739 from anywhere in the
United States
or from
Mexico
at
(800) 874-2000.
The company also offers the advantage of real-time shipment
tracking and status reports, rate quotes and routing information,
instant retrieval of proof of delivery documents, cargo claims
status reports, and the ability to locate the nearest Roadway
service center in
Mexico
, as well as
the
United States
and
Canada
.
Roadway provides a complete set of required
Mexico
export forms
on its web site, in both English and Spanish. The forms include
U.S. to Mexico Bill of Lading, the Mexico to U.S. Orden de Remisión
(bill of lading), the Shippers Export Declaration (SED), the NAFTA
Certificate of Origin, a Power of Attorney, Letter of
Authorization, Packing List, Commercial Invoice, and E·Z Exportâ
Mexico, which simplifies the process of completing required forms.
The motor carrier is a leader in facilitating cross-border
trade between
Mexico
and the
United States
. The company
has been recognized not only by state governments, but also by the
U.S.
government.
The
U.S.
government
has recognized Roadway with the Hammer Award for improving
effectiveness of the Automated Export System (AES) to expedite the
crossing of goods, document processing and to track shipments
while they pass customs clearance.
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