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Name:
ABB
Address:
Affolternstrasse 44 - PO BOX 8131 CH-8050
City: Zurich,
Switzerland
Board Chairman:
Juergen Dormann
Product:
Power and automation technology
Phone:
+41(0)43 317 7111
Year Founded:
1946
The ability of drives to provide end
users ever more precise, sophisticated control of their
motors also is fuelling a corollary — growing demand for the
training needed to install, start up and operate the
equipment these motors control. Training is particularly
helpful in illustrating the full array of features and
capabilities built into each generation of drive products.
Why are people signing up for training at
headquarters?
Managers and operators of plants and facilities, along
with service personnel, have more choices than ever before
of how to receive training. It ranges from web-based models,
to computer-based training that utilizes CD packages, to
remote training via videoconferencing, to regional-site or
in-factory training.
“At this juncture beyond 9/11, we are seeing these end
users feel safer about flying — and they are signing up for
in-factory training that lasts up to three days,” said Dave
Polka, a training manager for ABB Low Voltage Drives (LVD)
and Controls. Such training affords attendees a host of
benefits, he noted, including these 10:
Captive Attention — Away from their own
offices, students are able to focus on the training
programs, services and demos that are at their disposal,
when traveling to a vendor site; it’s a “very focused
timeout,” says Polka, “and that frees students to learn a
lot; being freed from distractions and interruptions
maximizes the experience.”
Funded Support — Market Development Funds (MDF) are
offered from LVD, in support of channel personnel who want
to use their dollars to help defray travel and hotel
expenses. All tuition fees and meals while in training are
paid for by ABB.
Dedicated Facilities, Equipment — Particularly at
headquarters, training facilities are dedicated to exactly
that. The array of equipment, training tables, presentation
equipment, demos and serial communications networks is wide
and deep; that provides students immediate access to a
variety of drive models and configurations, as they move
from curriculum to hands-on training.
Subject Matter Experts — Training classes pull in
subject matter experts from other areas of LVD, such as
those from application engineering and serial
communications.
Access to Personnel — In addition to the training
staff, students are able to visit contacts, experts and
engineers throughout LVD, when they are on break, after
classes end, and during social hospitality sessions. This is
a unique opportunity to talk with factory personnel across
the organization — from technical support to the general
manager.
Dyne and Testing Equipment — Beyond the drives and
demos used for hands-on training, students visiting
headquarters also see the dynamometer, lab and testing
equipment used for competitive evaluations of other drives
in the market. Information from these evaluations also are
available to students during training.
Full-plant Tours — Production cells, lines, concepts
and product finishing are ever changing in the factory.
Students have the unique opportunity to see up close HOW the
drives that they install, start up and service every day are
made and tailored for customers. “The factory has been
literally re-invented over the last 18 months,” said Polka,
“so students are surprised and very curious to see
everything when we conduct tours as a complement to the
classes. These tours are a favorite. It is so impressive
that we know our channel partners who come for training vow
to bring customers back just to see the production
facility.”
Update Certification — Beyond completing basic
training curriculum, students also have a chance to stay an
extra half day and update their certification for drives
start-up. This benefits both students and drive purchasers.
Students and the businesses they work for, can charge for
drives start ups, and drives users who purchase their
services receive a year’s extension on the drive’s warranty.
Technical Sales Assistance — Beyond just training,
students receive sales training; this includes watching a
mock sales call, and presentations on how to grow your
business, and how to expand a market or market segment.
Add-on Training Courses — Web-Based
Training (WBT) curriculum for ABB Low Voltage Drives
distributors is showcased, too, for extended training beyond
the classroom. Via a single click online from wherever users
are, these courses on drive basics and drive products can be
accessed and completed. “Every course is built to respect
that users may be very sophisticated in what they know about
drives, or a user might just be sitting down to learn for
the first time,” said Randy Stevens, the E-learning
specialist at ABB LVD who developed the initial coursework.
ABB, Automation Products, Low Voltage Drives, is the
world’s largest manufacturer of electric motors and drives.
In the United States, an integrated channel of sales
representatives, distributors, and system integrators allow
ABB, New Berlin, Wisc., to supply a complete line of
energy-efficient electric drives, motors and engineered
drive systems to a wide range of industrial and commercial
customers. Products manufactured include AC and DC variable
speed drives for electric motors from 1/8th through 135,000
HP, and application-specific drive system solutions to meet
diverse customer needs.
Mexico news
ABB has won contracts worth $50 million
for two projects to strengthen Mexico’s power supply.
The contracts awarded by Comisión
Federal de Electricidad (CFE), the Mexican state-owned
utility, will enlarge the transmission and distribution
network in different parts of the country.
“Our technology will help to ensure a
reliable power supply to regions throughout Mexico,” said
Bernhard Jucker, head of ABB’s Power Products division. “Our
globally integrated engineering and production network makes
us well positioned to take on projects of this scope,
offering an important customer a complete package of
technology and project-management expertise.”
CFE generates, transmits and
distributes electrical power to about 23.7 million
industrial and household clients in Mexico.
One project will involve ABB assembling
and installing six 400 kilovolt (kV) air-insulated
substations and other high-voltage equipment in the northern
and south-eastern states of Aguascalientes, Chiapas,
Coahuila, Veracruz and Zacatecas. The project is expected to
be completed by April 2008.
For the other project, ABB will supply
115 kV gas-insulated switchgears (GIS) to a substation in
the state of Oaxaca. An accelerated process will ensure that
the substation is completed in 13 months.
The project also includes the
construction and installation of power reactors at 1.8
megavolt amperes (MVA) and a 30-kilometer extension to a 115
kV transmission line. Equipment and components for both
projects will be provided by ABB factories in Mexico,
Germany, Brazil, Sweden and Switzerland.
ABB has a history of supplying
high-voltage technology to customers in Mexico. Currently,
ABB is working on contracts worth more than $250 million
with CFE and PEMEX, Mexico’s national oil company.
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