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It is likely that CSI and
C-TPAT compliance standards will drive the establishment of new
global security standards, possibly through the 159 customs
administration members of the World Customs Organization. These,
plus the results of pilot risk assessment and security improvement
projects, can be expected to force changes in the management of
global supply chains.
Three trends in particular seem to be emerging:
•Migration of security and documentation responsibilities
toward the manufacturer/importer at the beginning of the chain.
•Centralization of supply-chain processes under a single
party with the ability to manage multiple supply-chain assets and
vendors via an integrated IT platform.
•Outsourcing of supply-chain integration and management
functions to a third-party lead logistics provider (LLP),
particularly those with assets and operational control, to take
advantage of specialized expertise, partner relationships and
economies of scale.
Whether managed in-house or through an LLP, an ability to
see the big picture of the supply chain, effect technical and
operational changes across the entire chain, understand the
technicalities of security compliance, and control costs, will be
critical as companies pursue the dual-track goal of security and
value.
Where supply-chain productivity concerns itself with
streamlining for speed and flexibility – stripping out
unnecessary steps, decision-making layers and so forth –
security considerations focus on thoroughness. It is less about
slowing down processes than about ensuring that processes are done
correctly as planned, and that no gaps exist which permit
unauthorized activities to take place. Security concerns focus on
four key points in the supply chain move.
Container
loading
At present, a freight booking generates release of a
container to the customer’s premises and trucking arrangements,
for pick-up of the cargo. The container may be sealed by the
manufacturer or shipper at time of loading, or by the ocean
carrier at time of receipt at the origin port container yard.
Mechanical container seals vary in their resistance to tampering,
from indicative seals – wire or plastic strips bearing their
unique container identification numbers – to barrier seals that
are heavy bolts bearing the identifiers.
These procedures are expected to change to barrier seals
due to security concerns. In all cases, the shipper will likely be
responsible for providing and affixing tamperproof seals at time
of loading in accordance with C-TPAT or comparable international
standards.
Ocean bill of lading and cargo manifest data typically
derive from shipping instruction and container yard receipt
information – in other words, initiating documentation prepared
after the container is loaded and at the time it is received for
loading aboard ship. This overrides information taken by the
carrier at the time of booking, which may often be different as
transaction terms and shipping decisions change.
From a security standpoint it is preferable to capture and
enter this initial bill of lading information as early as possible
in the supply-chain process – at minimum as the container is
loaded and sealed, as verified against the purchase order. When
linked to the specific container and verification of the container
seal, this data forms the basis of all subsequent shipping
documentation a step further back in the chain. Electronic
replication of it eliminates errors through re-keying that might
prompt exception alerts and subsequent delays.
Beyond what is in the container, information on the
shipper-of-record, consignee, country-of-origin, destination and
routing are also important. Matching these and other data points
with container loading information is central to cargo
pre-screening efforts under programs such as CSI.
All of these steps place new burdens on shippers and
logistics providers to hire and train factory employees, truck
drivers and terminal employees in data entry; introduce stricter
procedures for weighing, counting and certifying cargo and
equipment; report shortages and overages; and spot and report
inconsistencies. It may also entail placing audit personnel on
factory premises, or installing enterprise resource planning
software and systems.
Several shipping companies and LLPs already have
comprehensive documentation and tracking systems and supply-chain
parties whose processes are not fully web enabled will find
themselves at a serious disadvantage in achieving full security
compliance. A growing number of global shippers and intermediaries
handling their own logistics are turning to multi-carrier portals
such as GT Nexus, CargoSmart and Inttra, which offer services such
as ocean and rail shipment booking, scheduling and tracing;
customized management reports; e-mail notification and exception
alerts; and cargo planning and order management.
In
transit
Single-party responsibility and asset control are
particularly advantageous in maintaining the security of goods in
transit. Shippers must begin to consider factors such as whether
the containers used for its shipments have truly tamper-proof
seals; whether ships might be registered under flags of
convenience with lax certification rules and employee screening
for officers and crew; whether rail cars are dedicated or common
user; whether truck operators are under contract, screen drivers
and use driver teams for fewer stops; whether rail cars and trucks
are fitted with GPS locator systems.
In
facilities
When it comes to security, port and inland terminals,
container freight stations, transloading facilities, inland
intermodal terminals, consolidation and distribution warehouses
may all be among the weakest links in the supply chain. It is at
these facilities that cargo sits idle – and potentially
vulnerable – the longest during a move (the potential for piracy
or attack at sea is more limited). The following are among the
questions that might reasonably be asked during any initial threat
assessment:
•Is the cargo being routed through facilities with C-TPAT
or equivalent certification?
•Does the shipper or LLP have ownership or contractual
leverage over the facilities it uses?
•Are the perimeters of container storage areas secured
with adequate fencing, surveillance and patrols?
•Is a designated security officer on the premises to
supervise entry/exit of cargo?
•Are employees screened, and access restricted within the
terminal according to job function?
•Are procedures in place for monitoring containers,
verifying seals and, where cargo is loaded and unloaded, verifying
contents, count and weight?
•Are procedures in place for reporting exceptions and
suspicious activity?
•Are gates configured, with procedures in place, to
prevent unauthorized entry and removal of cargo?
As with normal supply-chain operations, contingency
planning is also important. Handling, routing and scheduling
flexibility must be built into the system to keep inventory moving
and delivery commitments met in the event of inspection delays or
an actual terrorist attack. This may include diversifying
carriers, port gateways and/or regional distribution patterns
under contract to ensure reliable, secure services and equipment
if and when cargo flows must be quickly shifted.
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