Mexican workers have proved many times they are able to produce anything and achieve great results. They have taken on every challenge with the end result almost always being successful. But to get the most from your Mexican team, it is important that you understand their culture and their beliefs.

      I have seen several cases of vice presidents and directors who lack a basic understanding of Mexican culture and guess what? They fail. But you can easily integrate them by knowing some secret tips to the great Mexican culture.

      Maquiladora Plant Manager Brandon Gates seemed to be in the right place, at the right time, with the wrong people. He called for advice since he was frustrated that things did not move as quickly as he was used to in the United States.

      Gates was a brilliant student in Harvard School Business School. But nothing prepared him to deal with “Latino people.” as he used to call them.

            “Let me tell you Hector, we have plenty of customers for our products, work instructions are straightforward and the equipment we bought is state-of-the- art,:” he explained. “Everyone has received costly training and the raw material is the best we could find. But, everything has gone wrong since we opened the factory two years ago. Customer complaints are the order of the day, employee morale is low, we have lost money from the start. I am ...

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