mich & kim
Article by: Staff Report

 The increasing challenges of trade growth and law enforcement demands require U.S. Customs to modernize operational performance and improve its business processes.

In addition to business process reengineering, modernization includes upgrading current technology infra-structure and developing new systems and applications. Modernization will address Customs commercial, enforcement, and administrative operations.

The following was taken from the U.S. Customs Service web page.

Customs must comply with legislative mandates enacted by the Congress. These laws require improved business functions, paperwork reduction, and increased electronic processing, and include:

•Customs Modernization and Informed Compliance Act.

•Government Performance Results Act.

•Chief Financial Officers Act.

•Government Paperwork Elimination Act.

Q: How will Customs modernize its current systems?

A: Customs has already made significant progress in improving business processes as required by the Customs Modernization and Informed Compliance Act of 1993. The next step is to design, build, and integrate systems in support of these processes. To do this, Customs will partner with a world-class prime integration contractor. The prime contractor will have extensive experience in managing large IT projects, and be at level 3 under the Software Engineering Institute’s Capability Maturity Model for software engineering. Level 3 requires defined and repeatable software engineering processes across a defined organization.

Additionally, Customs has partnered with The MITRE Corporation, a federally funded research and development center, and Robbins-Gioia (R-G), an internationally recognized program management consulting firm. MITRE provides strategic planning support and ...

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