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Paperless
Office?
Is
it Possible?
By: Barbara Hemphill
While
predictions of the paperless office began more than 10 years
ago, statistics show that 90 percent of the world’s
information is still on paper. Can this change? Will it?
After spending more than 20 years in offices of all
sizes, from one-person home-based businesses to the offices of
the largest corporations in the world, I contend that a more
important question is “Can you find the information you need
when you need it — regardless of the form it takes?”
I have yet to find a company that was able to manage its
electronic information effectively without first learning to
manage the paper. Why?
Because we haven’t addressed four fundamental questions
of information management. (1) What information do we need to
keep or create? (2) In what form?
(3) By whom?
(4) For how long?
The ability of any individual or organization to
accomplish any given task or reach any desired goal is directly
related to the ability to find the right information at the
right time. Unfortunately, statistics show that the average
worker spends
...Continued
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