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gedas Mexico, a major Volkswagen vendor in
Puebla, recently began work on two separate projects for
Volkswagen.
gedas
will team with Saba, a leading provider of human capital development and management
solutions, to train VW employees and dealership employees
throughout Mexico. In a
separate project, gedas also devised an always-on, utility-class
supply chain management and enterprise resource planning
implementation for Volkswagens’ growing assembly plant in
Puebla. gedas developed a highly customized SAP R/3 implementation, linked to Oracle databases, to
handle business-critical, around-the-clock production,
logistics, billing and warehouse management.
Training with
Saba
As
dealerships are independently owned, Volkswagen de México
previously had no solution for training and certifying dealer
employees on new car models. Volkswagen de México is leveraging
the Saba solution to deliver e-learning courses, ensure channel
certification, and increase sales and channel productivity.
Volkswagen de México uses the Saba solution throughout its independent dealer network, which sells VW,
Audi, and SEAT automobiles. It leverages the solution to provide
service and sales training to dealership employees and manage
certifications by seniority level and job role. It also uses the
Saba
system to track certification records of dealership employees
who often work for multiple dealers or who switch to different
dealers. As a result, Volkswagen de México can increase the
readiness of its channel to sell new models, enhance customer
service to reduce rework and increase customer loyalty, and
increase the value of the VW brand.
The
Volkswagen de México plant in Puebla, which manufactures VW
Jetta and New Beetle automobiles, uses the Saba system to
deliver training to managers and technicians on such subjects as
leadership, business skills, service and quality. Delivering
training exactly when it is required, such as when manufacturing
new car models, can help...
...Continued
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