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It’s 1942 and Joseph A. Schumpeter an Austrian economist
teaching at Harvard pens a book, Capitalism, Socialism, and
Democracy, that looks at the economics of capitalism. In his
view at that time, capitalism is doomed to fail from the inside
out because of the inherent creative destruction process
employed by every true entrepreneur. Well, what is creative
destruction and how should we apply the concept to our everyday
operating lives?
Schumpeter went on to differentiate the inventor from
the innovator and saw the innovator as the true driver of
economic growth and prosperity. To him, it was the innovator who
made continual process and quality improvements and thereby
caused existing processes, procedures and systems to become
obsolete. While the inventor was looking for that single
breakthrough concept, the innovator was changing and perfecting
each and every phase of his or her production process. It was
the innovator who was constantly looking for improvement even in
situations where he or she had a virtual monopoly. It was the
entrepreneur who could not be satisfied with the status quo. It
was the innovative entrepreneur who made the economy grow.
It seems that the single most unique attribute of the
real innovator is an almost fanatical fear of being overtaken by
the competition. It appears that this fear can be so great that
even though the innovator may enjoy a monopoly position he or
she is still compelled to continually improve their product,
quality, value, process, or system. Does this mean we must
become fanatics to succeed? I don’t think so, but I do believe
it means that we should seriously consider continual change if
we want to become, or better yet remain, the leader in our
business or industry.
To become complacent is to risk the loss of sales,
market share, or market position, and ultimately profits. If
this is the case, then creative destruction appears to make a
lot of sense.
How do we define creative destruction? Basically, as the
relentless process of making each and every existing part of our
business process obsolete by developing new and better ways of
doing business. By not waiting for the next generation of
software to work on improving our order processing systems but
rather by looking for ways to tweak and fine tune the existing
system to work better, faster, smarter, and therefore more
profitably.
Creative destruction applies to all parts of the operating
equation. Starting at the beginning, can we improve the
purchasing process? Interestingly, the major airlines are
discussing the possibility of forming a joint venture to buy new
airplanes. How would you like to...
...Continued
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